ChicSparklee – Terms and Conditions

Welcome to ChicSparklee, your destination for premium jewelry. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.

Last Updated: November 19, 2024

1. Acceptance of Terms

By accessing or using the ChicSparklee website (located at chicsparklee.com) and any associated services, you acknowledge and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Refund and Returns Policy, and any other policies or terms provided on the website.

2. Eligibility

  • You must be at least 18 years old or have the legal capacity to enter into a contract to use our services.
  • If you are under 18, you must have parental consent to use our website, and your parent or guardian must agree to be bound by these Terms and Conditions.
  • By using this website, you represent and warrant that you meet the eligibility requirements.

3. Account Registration

  • To make purchases or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • You agree to notify us immediately if you suspect any unauthorized use of your account or any security breach.

4. Product Information and Availability

  • Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not guarantee that product descriptions or images are free from errors.
  • Pricing: All prices are in U.S. dollars (USD) and may be subject to change without notice. We reserve the right to correct any pricing errors and will notify you before processing any order if there is an error in the price.
  • Availability: Product availability is subject to change. We make every effort to keep our inventory accurate, but items may occasionally go out of stock.

5. Order Process

  • Placing an Order: By placing an order, you are making an offer to purchase the products listed at the specified price, subject to availability and acceptance by ChicSparklee.
  • Order Confirmation: Upon placing your order, you will receive an Order Confirmation email. This email does not signify acceptance of your order. We reserve the right to refuse or cancel any order.
  • Order Cancellation: We may cancel your order due to factors such as product availability, payment issues, or errors in the order details. If we cancel your order, we will notify you via email.

6. Payment Terms

  • We accept Visa, MasterCard, American Express, PayPal, and other payment methods available at checkout.
  • Payments are processed through secure third-party gateways (such as PayPal or Stripe). We do not store your credit card information.
  • By providing payment information, you represent that you have the legal right to use the payment method and authorize us to charge the total amount of your order, including applicable taxes and shipping fees.

7. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping costs will be calculated at checkout based on your location and selected method.
  • Shipping Times: Domestic orders typically arrive within 5-7 business days. International shipping times vary depending on the destination.
  • Order Tracking: Once your order has been shipped, you will receive an email with tracking information.
  • Address Accuracy: You are responsible for providing the correct shipping address. We are not liable for delays or lost packages due to incorrect address information.

8. Returns and Exchanges

  • Please refer to our Refund and Returns Policy for detailed information regarding returns, exchanges, and refunds.
  • You may return eligible items within 14 days of receiving them, provided they meet our return criteria (unused, unworn, and in original packaging).
  • Custom and personalized items are not eligible for return unless defective.

9. Intellectual Property

  • All content on the ChicSparklee website, including text, images, logos, graphics, and trademarks, is the property of ChicSparklee and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, modify, distribute, or display any part of the website or its content without prior written consent from ChicSparklee.

10. Prohibited Activities

When using our website, you agree not to:

  • Engage in any unlawful activity or violate any local, state, or national laws.
  • Use the website to distribute harmful, offensive, or illegal content.
  • Attempt to hack or disrupt the website or its services.
  • Use any automated means (e.g., bots, scrapers) to access or extract data from our website.

Violation of these terms may result in the suspension of your account or legal action.

11. Limitation of Liability

  • ChicSparklee is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profit, business interruption, or any damages arising from your use of the website or purchase of products.
  • We do not guarantee that our website or services will be uninterrupted or error-free.

12. Indemnification

You agree to indemnify, defend, and hold harmless ChicSparklee, its affiliates, employees, officers, and agents from any claims, damages, liabilities, or expenses (including reasonable attorney fees) arising out of your use of the website, your violation of these Terms and Conditions, or your violation of any third-party rights.

13. Force Majeure

ChicSparklee will not be held liable for any failure or delay in performance under these Terms and Conditions if such failure is caused by circumstances beyond our control, including, but not limited to, natural disasters, war, strikes, or other events outside our reasonable control.

14. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated at the top of the page. By continuing to use the website after such changes, you accept the modified terms.

15. Governing Law

These Terms and Conditions are governed by the laws of the state of New York, USA. Any disputes will be resolved in the courts located in New York City, USA.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

17. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

  • Email: info@chicsparklee.com
  • Phone: (631) 696-0005
  • Mailing Address: 1027 Old Town Rd, Coram, New York

Thank you for shopping with ChicSparklee! We are excited to provide you with an exceptional jewelry experience.