ChicSparklee – Privacy Policy

At ChicSparklee, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our website and services, you agree to the terms of this Privacy Policy.

Last Updated: November 19, 2024

1. Information We Collect

We collect personal information from you in the following ways:

  • Account Information: When you create an account on ChicSparklee, we collect your name, email address, password, and any other details you choose to provide.

  • Order Information: When you place an order, we collect your billing address, shipping address, payment information (such as credit card details), and order history.

  • Payment Information: We use third-party payment processors (e.g., PayPal, Stripe) to handle payment transactions. ChicSparklee does not store your credit card information; however, we may retain your billing information for future purchases if you opt for account creation or save payment methods.

  • Website Usage Information: We collect information about how you use our website, including IP addresses, browser types, device information, pages visited, and time spent on the site. This data is gathered through cookies and other tracking technologies.

  • Customer Service Communications: If you contact our customer service team, we collect information from those communications, such as your name, order details, and any messages or questions you send.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal and payment information to process your orders, manage your account, and deliver your purchased products.

  • To Improve Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.

  • To Personalize Your Experience: We may use your information to personalize your shopping experience, such as offering product recommendations based on your previous purchases or browsing history.

  • To Communicate with You: We use your contact details to send order confirmations, shipping notifications, promotional offers (if you have opted in), and important updates related to your purchases or account.

  • To Improve Our Website: We may use your usage information to analyze how our website is used and to improve its performance, functionality, and design.

  • To Prevent Fraud: We may use your information to detect and prevent fraud and other illegal activities, including verifying the validity of orders and payment information.

  • For Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal requests.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit our site. These cookies help us:

  • Remember your preferences: Cookies allow us to remember your preferences and settings, making your next visit more convenient.
  • Analyze website traffic: We use third-party services like Google Analytics to monitor and analyze traffic to our website, which helps us improve our services and user experience.
  • Target advertising: We may use cookies to deliver targeted ads based on your browsing behavior, both on and off our website.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

4. How We Share Your Information

We value your privacy and do not sell or rent your personal information. However, we may share your data in the following situations:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer service. These service providers are required to keep your information confidential and are only permitted to use your information as necessary to provide services on our behalf.

  • Payment Processors: When you make a purchase, we share your payment information with third-party payment processors such as PayPal or Stripe to facilitate the transaction.

  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process (e.g., to comply with a subpoena or court order).

  • Business Transfers: In the event of a merger, acquisition, or sale of ChicSparklee, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such an event occurs.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption methods (e.g., SSL) for transactions involving sensitive data, such as payment information.

However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or offers, you can opt-out by clicking the “unsubscribe” link in the email or contacting us at info@chicsparklee.com.

  • Delete Your Information: You can request that we delete your personal information from our records by contacting us directly. Please note that we may need to retain certain information for legal or business purposes (e.g., for tax purposes or to complete pending orders).

  • Cookie Preferences: You can control cookies through your browser settings. For more information about cookies and how to disable them, visit your browser’s help section.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services. This Privacy Policy applies only to ChicSparklee, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: info@chicsparklee.com
  • Phone: (631) 696-0005
  • Mailing Address: 1027 Old Town Rd, Coram, New York

Thank you for trusting ChicSparklee with your personal information. We are committed to ensuring your privacy and providing a safe, enjoyable shopping experience.